Frequently Asked Questions
Where do your tours depart from?
Our Milford Sound tours and guided walks depart from the Te Anau township. Accommodation pickups within the town boundaries are available if details are provided. Alternatively our central pick up is the Real Journeys office, Lakefront Drive.
How do I get to Te Anau?
State Highways connect Te Anau from Queenstown, Dunedin and Invercargill. The following are recommended driving times.
| Driving Times | |
| Queenstown - Te Anau | 2.5 hour driving time |
| Dunedin - Te Anau | 4.0 hour driving time |
| Invercargill - Te Anau | 2.0 hour driving time |
Do I need to book in advance?
We recommend you book in advance to secure your place on our tours, as space is limited, particularly during the months of November, February and March.
What weather can I expect in Fiordland?
You should be prepared for all weather in Fiordland, year round. From clear blue skies to wild days when storms rage. Rain makes Fiordland, and when it falls it alters the landscape dramatically - rock faces stream with waterfalls and rivers rage. So bring suitable clothing for cool and wet weather during your tour and enjoy!
What are the Milford Road Conditions like in winter?
Extreme care is needed during the winter months (May to September) due to the potential for ice and snow on the Milford Road. Our experienced, Milford Road accredited driver will transport you in safety and comfort during this period so you can relax and enjoy the stunning scenery.
What is your payment/cancellation policy?
Bookings for Trips and Tramps tours to Milford Sound are recommended and a credit card number is required to confirm a booking. This information is held to secure the booking only, and payment is taken on the day of travel from your driver/guide. Mastercard, Visa or cash are accepted.
Your credit card details are only taken to confirm the booking and will only be used in the advent of you not showing up for a booked space or canceling less than 48 hrs before travel. Date transfers are available within this time subject to availability.
What do I need to bring on your Milford Sound tour?
We recommend you bring the following: comfortable shoes, warm sweater/fleece jacket, waterproof jacket, sunscreen, sunglasses, sun hat, insect repellent, and camera. In addition, if you have chosen the Big Day Out tour with the Key Summit option, you will also need walking shoes, drinking water and snacks. Please bring your own lunch if this has not been pre-ordered.
What boat do you cruise on at Milford Sound?
At Milford Sound we cruise with Real Journeys on an extended. leisurely Nature Cruise along the full length of the fiord.
